Natalie Ouellet

Cancellation

Our cancellation policy is 48 hours as it is hard to fill such large blocks of time with less notice . If you cancel with 24 hours notice you will charged 50% of the service, if you cancel less than 24 hours notice or if you do not show up you with out contacting you will be charged 100% of the Service . By booking you are agreeing to this policy.

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Refunds

There is a no refund policy for any services .If for any reason you are unhappy with services please contact via email.

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Late for appointment

If for any reason you are running late for your appointment please call me at 604-562-8154.

We work very hard to schedule the right amount of time for each service. Accommodating late guests is often impossible without disrupting every other guest scheduled that day. Please be aware in the unfortunate event you are late, we cannot guarantee that your services will be performed that day. Lateness of 10 minutes or more may require rescheduling your appointment for another day and the loss of your deposit.